Shipping Policy

Shipping Policy

Here is a clear and customer-friendly Shipping Policy tailored for your pharmacy website medpharmacyhyd.in:

Shipping Policy
Effective Date: 14th May 2025

At Med Pharmacy, we aim to deliver your medical and healthcare essentials quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle order deliveries.

1. Delivery Areas
   We currently offer delivery services across Hyderabad and selected cities in India. Please check your PIN code at checkout to confirm service availability in your area.
2. Delivery Time
   Local Deliveries (Hyderabad): Orders are usually delivered within 1–2 business days.

Other Cities in India: Delivery typically takes 3–7 business days, depending on your location and courier partner.

Delivery times may vary during public holidays, lockdowns, or due to courier delays.

3. Shipping Charges

Charges are calculated and displayed at checkout before payment.

4. Order Processing
   Orders placed before 5 PM are processed the same day.

Orders placed after 5 PM or on holidays will be processed the next business day.

Prescription-required medicines will be processed only after valid prescription verification.

5. Order Tracking
   Once your order is shipped, you will receive a tracking link via email or SMS. You can use this to monitor the delivery status in real-time.
6. Prescription Medications
   If your order contains prescription-based medicines:

We will contact you to verify the prescription.

The order will be shipped only after successful validation by a certified pharmacist.

7. Delivery Issues
   If you face any delays or problems with your order:

Contact us at support@medpharmacyhyd.in or call us at [Insert Phone Number].

We’ll coordinate with our courier partners to resolve the issue promptly.

8. Delivery Partner
   We work with trusted third-party logistics providers to ensure safe and timely delivery of your products. However, delays caused by external partners are outside our control, though we will always assist you in resolving them.
9. Undelivered Packages
   If a package is returned due to an incorrect address or unavailability of the recipient:

We will attempt to contact you for re-delivery.

Re-shipping charges may apply.